Shipping & Delivery

Here are a few things to consider while you wait for your order:
  • We ship on business days, Monday - Friday, excluding national holidays.
  • Your order will typically ship within 2 business days of receiving your order.
  • Shipping starts from the day you received the “Your Order Has Shipped!” email.
  • The shipping estimate does not include customization time, if any is required. We need 1-3 additional business days to make sure your custom order is everything you hoped it would be.

We work with world-class shipping partners (UPS or USPS) to ship packages all over the world. Although the vast majority of our customers will get their orders by the day listed above, actual time frames may vary from region to region.

So when do you contact FoamEra? The calculator above lets you know the best time to message us. When that day rolls around. Even if your order hasn’t arrived by the listed date, it’s probably still on its way (and worth the wait).
  1. How much is shipping?

    Once you’ve clicked through to Secure Checkout, you can enter your delivery address and choose a shipping method. Shipping costs are then calculated and tacked on to your subtotal at the bottom of the page.

  2. Can I track my order?

    We rely on a global network of shipping partners (UPS, FedEx) as well as local postal services (USPS) to get your order to your doorstep as soon as possible. For this reason, tracking is not always available. If your order is being sent by a trackable service, these details will be included on your orders page as well as on the shipping email we send you.

  3. Where does my order ship from?

    We ship products from our Chino, CA, USA warehouse. If your are on located on the West Coast, then your package will likely get to you in 3-4 days if it was shipped standard ground. It may take a day or two extra if your are on the East Coast.

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